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Beginning April 1, all city buildings will be closed to the public; however, the city will maintain essential city services; to learn more click HERE. To view our Coronavirus webpages with Online City Services, Community Resources, Business Assistance and News click HERE.

Payment Options

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Several Options to Choose From:

  • Pay or view Utility Bill Online (if already registered) 
  • Auto Phone System IVR 623-882-7373 (New search options: primary phone # or primary Social Security #) 
  • Online Bill Pay with your Bank (allow 3 to 5 business days for payment to reach us)
  • EFT (automatic payments directly from a checking account)
  • Pay at City Hall
  • Mail payment                
  • EFT -Must be registered in the New Utility Billing System - please read the document with detailed instructions.

 

 

NOTE: If your account is in a delinquent status, you must pay the City directly thru IVR, CSS, or in person to avoid interruption of service. The IVR system is available 7 days a week 24 hours day. If your account is scheduled to be discontinued for non-payment you will be able to make a payment through the IVR system or CSS 1 day prior to shutoff.
If your water service has been interrupted, you will need to speak with a CSR to get water turned back on. If your sanitation and/or sewer account was terminated you will need to speak with a CSR to get the account reactivated.

Pay at City Hall

Payments are accepted at:

City Hall
190 N. Litchfield Road
Goodyear, AZ 85338

City Hall is located on the southwest corner of Litchfield Road and Van Buren. There is a customer service counter in the front lobby of the building where you can make your City of Goodyear payments. Our hours are 8:00 AM to 5:00 PM, Monday through Friday.

 

EFT

For your convenience, the City of Goodyear has a EFT program available which can deduct your payment directly out of your bank account. To sign up or make changes to your current EFT account click here.

 

Over the Phone

All credit and debit card payments will be processed thru the IVR system at 623-882-7373. The IVR system is available 7 days a week 24 hours day.  IVR accepts payments via MasterCard or Visa and debit cards with the Visa logo. You can also find out what your balance is utilizing this system.

 

Mail Your Payment

Payments may be mailed to:

City of Goodyear
Attn: Utilities
PO Box 5100
Goodyear, AZ 85338

 

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